View our FAQs below to find quick answers to any questions you may have.
At 18th Dimension, we offer a wide range of luxury art products, including premium framed prints, luxury art canvases, and posters. Our collection features inspirational, aspirational, and motivational pieces that are designed to elevate your living spaces, help you stay focused and motivated, and give your home a unique modern aesthetic. Elevate your vibes.
Each product page on our website includes a detailed size guide that will help you choose the perfect size for your space. Additionally, we recommend measuring the area where you plan to display your art to ensure the piece you choose will fit perfectly.
At 18th Dimension, we pride ourselves on offering the highest quality products. We use premium materials for our framed prints, luxury art canvases, and posters, ensuring that they not only look beautiful but are also long-lasting and durable.
To maintain the appearance and longevity of your purchase, we recommend avoiding direct sunlight exposure and keeping your artwork away from areas with high humidity. For cleaning, gently dust the surface with a soft, dry cloth, taking care not to scratch or damage the piece.
We strive to process and ship all orders within 1-3 business days. However, during peak seasons or high demand periods, processing times may be slightly longer. Once your order has been shipped, you will receive an email with tracking information.
We offer various shipping options to accommodate our customers' needs. Shipping costs and delivery times depend on the destination and chosen shipping method. You can find detailed information about our shipping options and costs at checkout and in our Shipping Policy.
Yes, we proudly offer international shipping to a wide range of countries. Please note that international customers may be responsible for any customs fees, taxes, or duties that may apply to their orders.
At 18th Dimension, we want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please refer to our Return Policy for more information on the return process and conditions.
We are always open to creating unique pieces for our customers. If you have a specific design or size request, please contact our customer service team, and we will do our best to accommodate your needs.
Our customer service team is here to help you with any questions or concerns you may have. You can reach us through the Contact Us page on our website, via email, or by phone during our regular business hours. We are committed to providing exceptional customer support and will respond to your inquiries as soon as possible. We are here for you.